They spent most of day 1 taping, prepping and covering surfaces. The team was great with helping me decide what color would best translate on the different surfaces for the window and had significant attention to detail.
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My paint job required painting an entire town home from a medium blue to white and the windows (both vinyl and wood) to black. Improovy was exception from quote through execution and final walk thru. Overall, highly recommended, and would definitely use again for any future projects. Regardless, Andre and the team have been awesome at coming back out and doing touchups, which is all part of the service. Being an older home (20-ish years old), it's been hard to tell whether it's due to the condition of the walls that we can now see with a new paint color, or some minor misses when finishing up the project. We have noticed a few things that need touchup or we didn't see as part of the final walkthrough. George was great - he would listen as I asked a bunch of questions or wanted something done differently, and would work to make it look like I wanted. The painting team worked around him, and was able to help close up the walls and paint over them so it looked like nothing had happened. Had an electrician out at the same time, and he needed to open up some walls to move cables. As noted before, I'm picky, so I was at the house most days to see how progress was going. They were able to turn around a quote quickly that I believe was very reasonable given the incremental effort, while also taking into account the large scope of the work already being done. At the start of the project, I decided that I wanted all of the closets painted as well, and also needed some baseboard installed. When we decided on what additional drywall repairs I wanted done, they turned around a quote quickly. Being a first time home buyer, they were patient with me and responded to all my questions without giving me the sense I was being too picky (which I am). We did a detailed walkthrough, and they highlighted places throughout the house where it looked like some drywall work might need to be done that we didn't see during the inspection, or places where the painting might not look as "clean" (e.g., where caulking had been done, etc.). Andre (owner) and George (team lead) were on-time the day the project started. We shared our quote with friends who have had painting work done recently, and all thought the quote was very reasonable. We didn't have a lot of time to shop around and compare - what we did learn was that some painters wanted to come out to the house (understandable, but not feasible before we closed) or were unable to do the project in our preferred timeline. Chris, who coordinated with us on the front-end, was able to provide a quote within a day by looking at pictures of the home online, and was able to get a team lined up about a week after we closed. We had about a month between when we closed and when we moved in, and we wanted the painting done as quickly as possible after the close. About 2500 sqft, 3 beds, 3.5 baths - walls, ceilings, window/door trim, and baseboards. We wanted to have the entire interior of the home painted.
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They returned a quote quickly, helping us figure out how to proceed with the sellers. Prior to purchasing the home, my realtor had someone from Improovy come to the house during the inspection to check out some drywall issues. For those interested, details are as follows: In summary, incredibly pleased with the experience - the team was professional, transparent, completed the project on time, kept me informed throughout the process, and overall happy with the results. I don't typically give reviews, but this team deserves one.